The client is a publicly-traded enterprise organization headquartered in India. It’s a global MNC with strong foothold across 22 countries and worldwide employee strength of over 2000. Technology, accounting, bookkeeping, FMCG, broking, and hospitality are some of their major business forays.
Client over the years ended up acquiring several software tools and as their organization grew, they had major difficulty utilizing the true potential of technology as well as managing disparate tools. This primarily happened due to lack of business visibility and their understanding of how to truly harness the power of technology resulting into operational inefficiencies, high cost of ownership and lower employee productivity. A lot of tasks that could be automated were done manually such as asset and inventory management or vendor management. This caused additional overhead including CAPEX and OPEX. Also, lack of support of these disparate software tools on mobile devices restricted their ability to access information anytime, anywhere.
The client was presented with the idea of developing an integrated software platform that can eliminate the need of having 7 disparate tools, thus addressing the challenges mentioned above. This integrated software platform, would be the de-facto platform for all their business functions globally. Based on their business requirements, the following goals were identified: The client expressed the need for an integrated software platform that could help them:
We are a team of software professionals with extensive experience in the field of customized software development. Our team was quickly able to understand the business requirements and propose a solution that not only addressed their current issues but also enable them for future growth keeping all the business goals in mind. Why they choose us over other vendors is because of our methodical approach, transparency with the stakeholders and commitment towards their vision, strategy and GO LIVE date. We believed in “under committing and over delivering”.
Given the landscape of this project, a highly technical team was formed. There was a project manager (scrum master), business analyst, solution architect, 4 backend developers, 1 database lead,4 frontend
developers and 2 quality analysts. We used AGILE methodology and created user stories with
weekly milestones. All the work was tracked through JIRA.
There were several challenges during the course of the development of this integrated platform:
Based on the extensive requirement gathering process and sign-off from the client, we kicked off the development process. Owners were assigned for each module and the project was tracked as per the sprint milestones. We completed the entire product development in a period of 6 months and the following modules were delivered:
Through this process, the client has tremendous benefits for their day-to-day operations
The client has been using this integrated platform for quite some time now, with minimal or no disruption so far.
They have discontinued all other tools and use this unified platform as a core software platform for all their needs. This platform has resulted in tremendous cost savings as well as improved operational efficiency due to the entire process being automated instead of manual intervention.
It’s been wonderful working with MuGenesys, they are extremely professional and dedicated to the project. The most important quality is that they are dependable. I would highly recommend every founder who requires technical expertise, to work with MuGenesys.
Solving customer’s customer problem is within their DNA with gold standards for ethics & communication. Extremely proud to work with this talented team of creative professionals who are extremely passionate & focused to make their customers succeed.
The MuGenesys team was great to work with. Their professionalism combined with their quick turnarounds made them so easy to work with. I will definitely use them for upcoming projects.
It was a pleasure from the onset, the dedication, the extra effort in understanding the requirements. The dynamic changes incorporated at the last moment. The never ending pursuit of perfection has been the hall mark of the team. As a business owner, none can expect anything more. It has been a great pleasure to work with you.