The client is publicly traded enterprise organization headquartered in India. It’s a global MNC with strong foothold across 22 countries and worldwide employee strength of over 2000. Technology, accounting, bookkeeping, FMCG, broking, and hospitality being some of their major business forays.
Client over the years ended up acquiring several software tools and as their organization grew, they had major difficulty utilizing the true potential of technology as well as managing disparate tools. This primarily happened due to lack of business visibility and their understanding of how to truly harness the power of technology resulting into operational inefficiencies, high cost of ownership and lower employee productivity. Lot of tasks which could be automated were done manually such as asset and inventory management or vendor management. This caused additional overhead including CAPEX and OPEX. Also, lack of support of these disparate software tools on mobile devices restricted their ability to access information anytime, anywhere.
Client was presented with an idea of developing an integrated software platform that can eliminate the need of having 7 disparate tools, thus addressing the challenges mentioned above. This integrated software platform, would be the de-facto platform for all their business functions globally. Based on their business requirements, following goals were identified: The client expressed the need for an integrated software platform that could help them:
We are a team of software professionals with extensive experience in the field of customized software development. Our team was quickly able to understand the business requirements and propose a solution that not only addressed their current issues but also enable them for future growth keeping all the business goals in mind. Why they choose us over other vendors is because of our methodical approach, transparency with the stakeholders and commitment towards their vision, strategy and GO LIVE date. We believed in “under committing and over delivering”.
Given the landscape of this project, a highly technical team was formed. There was a project manager (scrum master), business analyst, solution architect and 4 backend developers, 1 database lead,4 frontend developers and 2 quality analyst. We used AGILE methodology and created user stories with weekly milestones. All the work was tracked through JIRA.
There were several challenges during the course of development of this integrated platform:
Based on the extensive requirement gathering process and sign off from the client, we kicked off the development process. Owners were assigned for each modules and project was tracked as per the sprint milestones. We completed the entire product development in a period of 6 months and the following modules were delivered:
Through this process, client has tremendous benefits for their day-to-day operations
Client has been using this integrated platform for quite sometime now, with minimal or no disruption so far. They have discontinued all other tools and use this unified platform as a core software platform for all their needs. This platform has resulted in tremendous cost savings as well as improved operational efficiency due to entire process automated instead of manual intervention.